Terms of Service

You accept these Terms by creating an account or using TrainMade, and by confirming your acceptance in the app before you access your training program. If you do not agree, do not use the service.

You must be at least 18 years old and legally able to enter into a binding contract to use TrainMade.

• You must provide accurate account information (including your email address) and keep it up to date.
• You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.
• Your account is personal to you and is not transferable. You may not share your account or resell access.
• Notify us at support@gettrainmade.com promptly if you suspect unauthorized access.

TrainMade offers a single digital product: the TrainMade Personalized 12-Week Training Plan — a personalized 12-week training program plus workout logging and progress features delivered through your TrainMade account.

• The plan is a one-time purchase of $29.99 USD. There is no subscription and no recurring charge.
• After Stripe confirms successful payment, your program is unlocked in your TrainMade account.
• Your access continues for as long as you maintain your account and TrainMade continues to operate the service, subject to these Terms. If we ever discontinue the service, we will give you reasonable notice.
• You are responsible for providing a compatible internet connection and device to use TrainMade.

TrainMade is a digital product. Nothing is physically shipped. See our Refund & Digital Delivery Policy for details on how access is delivered and how refund requests are handled.

TrainMade, including its software, brand, content, exercise selections, program structure, and generated plans, is owned by or licensed to us and is protected by applicable intellectual property laws. Subject to these Terms, you receive a limited, personal, non-transferable license to access and use your purchased program for your own personal, non-commercial training.

You may not:

• Copy, redistribute, publish, resell, or sublicense any part of TrainMade or your generated program
• Scrape, crawl, or systematically extract content from the app
• Use TrainMade to train, tune, or evaluate machine learning models
• Reverse engineer, decompile, or attempt to derive the source code of the app
• Use TrainMade to provide competing services or coach paying clients using our generated programs

You agree not to:

• Access another person’s account or use TrainMade in a way that violates the law
• Interfere with or disrupt the service, or attempt to bypass security or usage limits
• Upload harmful code, attempt to gain unauthorized access, or probe the service for vulnerabilities without permission
• Use the service to harass, defraud, or harm others

We may suspend or terminate your account or purchase access if we reasonably believe you have violated these Terms, submitted a fraudulent chargeback, engaged in payment fraud, or created a security risk. In serious cases we may do so without refund. You may stop using TrainMade at any time.

TrainMade relies on third-party services (including Stripe for payments and Supabase for authentication and data storage). Your use of those services is subject to their own terms. TrainMade is not responsible for the acts or omissions of third-party providers.

TrainMade provides personalized training programming but does not guarantee any particular fitness, strength, muscle-growth, weight-loss, aesthetic, health, or performance result. Individual results depend on many factors outside our control, including effort, consistency, nutrition, sleep, genetics, and medical history.

TrainMade is general educational fitness programming. It is not medical care, diagnosis, physical therapy, rehabilitation, nutrition treatment, or emergency care, and it does not replace a qualified healthcare professional. Please read our full Fitness & Medical Disclaimer before starting any program.

Strength training, cardiovascular exercise, mobility work, and other physical activity carry inherent and foreseeable risks. Those risks include, but are not limited to, strains and sprains, falls, aggravation of an existing condition or injury, other musculoskeletal injury, cardiovascular or other adverse physical events, serious bodily injury, disability, and death.

By using TrainMade, you knowingly and voluntarily accept those risks. You are responsible for:

• Choosing loads and intensities that are appropriate for your current ability
• Using appropriate exercise technique
• Modifying or skipping any exercise that is not appropriate for you
• Stopping when you need to stop
• Seeking appropriate medical guidance before and during training

To the fullest extent permitted by applicable law, you knowingly and voluntarily release and discharge TrainMade LLC and its members, managers, officers, employees, contractors, agents, and representatives (the “released parties”) from claims, demands, causes of action, liabilities, losses, or damages arising out of or relating to your participation in exercise or physical activity through your use of TrainMade, including claims for bodily injury, death, or property damage arising from the ordinary negligence of the released parties.

To the fullest extent permitted by applicable law, you also agree not to bring a claim against the released parties for losses covered by this release.

This release does not apply to gross negligence, willful or wanton misconduct, intentional misconduct, or any liability that cannot lawfully be waived or limited.

To the fullest extent permitted by law, TrainMade LLC is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, or goodwill, arising from or related to your use of the service. Our total aggregate liability for any claim arising from or related to TrainMade will not exceed the amount you paid to us for the product giving rise to the claim in the twelve months preceding the event that gave rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.

To the extent permitted by law, you agree to defend, indemnify, and hold harmless TrainMade LLC from and against any third-party claims, damages, and reasonable expenses (including reasonable attorneys’ fees) arising from your misuse of the service or violation of these Terms.

We work to keep TrainMade available, but we do not guarantee uninterrupted access. We may update, modify, or discontinue features from time to time. We will provide reasonable notice of material changes that affect purchased access.

These Terms are governed by the laws of the State of Michigan, USA, and applicable U.S. federal law, without regard to conflict-of-laws rules. You and TrainMade agree that the state and federal courts located in the State of Michigan have exclusive jurisdiction and venue over any dispute arising from or relating to these Terms or your use of TrainMade, and you consent to that jurisdiction and venue.

Before filing a formal claim, you agree to first contact us at support@gettrainmade.com and describe the issue so we can attempt to resolve it informally. Please allow at least 30 days for us to respond and work toward a resolution before starting a formal legal proceeding.

Nothing in this section limits any mandatory consumer-protection rights you have under the law of your country or state of residence that cannot be waived by agreement.

We may update these Terms from time to time. When we do, we will update the “Last updated” date above. If a change materially affects your rights, we will provide reasonable notice through the app or by email. Your continued use of TrainMade after the update means you accept the updated Terms.

Questions about these Terms can be sent to support@gettrainmade.com. You can also visit our Contact & Support page.